Mar 31, 2015

Temporary maintenance Apr 1, 2015

Server is now open!


Enjoy the game once again!

==================================================


We will be performing a temporary maintenance, Apr 1, 2015, starting at 08:00(UTC), 01:00 (PDT). Maintenance is expected to last approximately four hours.


Maintenance notes

- Alpha Testing character recovery operation

Thank you for your patience.

Dungeon Fighter Online Support Team

About XIGNCODE3 collecting personal info./private files rumours

Dear DFO Players,

There are many questions about XIGNCODE 3, a security software for DFO, so we are giving you some answers.

1. XIGNCODE 3 runs/ends with the game client at the same time, so if the client is off, XIGNCODE 3 is also off. It does not run as standalone.

2. Unlike one of the forum postings saying, XIGNCODE 3 does not collect any information or contents of private files/folders/chatting logs at all. It only scans the existence of hacking tools or suspicious malwares

Again, you do not have to worry about invasion of privacy or harms your PC by XIGNCODE 3.
Please do not be confused with wrong information from groundless sources.

Thank you.

-DFO Support Team

Mar 30, 2015

Warning to illegal gold selling activities

Dear DFO Players,

These days, illegal gold selling/RMT advertisements are rampant in the chatting window.

However, we are banning them permanently as much as we can. Also, those who buy gold from them will be also banned too. Trading in the auction with purchased gold is also a target of punishment.

We ban not only the accounts but also their IPs, so once they are banned, it is impossible to be back in game.

Therefore, again, please do not be lured by illegal gold. Both sellers and buyers will be punished.

Thank you for your cooperation in advance.

Mar 28, 2015

Weekend bonus Fatigue Point issue

Dear DFO Players,

We found the weekend Fatigue Point bonus event(+20) is not properly well, displaying the regular FP after changing a character or channel.

We are investigating the issue and looking for a way to solve it, so would like your patience and understanding.

We apologize for any inconvenience.

Thank you.

Mar 27, 2015

Temporary maintenance Mar 27, 2015

The server is now open!

Please enjoy the world of Arad once again!

Additional Notes

- As a compensation for frequent maintenance, we will provide Burning Event, doubling the EXP from dungeon clears to all players

3/28 17:00 ~ 21:00 (PDT)

3/29 17:00 ~ 21:00

3/29 00:00 ~ 04:00 (UTC)

3/30 00:00 ~ 04:00

- Also, recently, we found many incidents of hacking and gold-selling advertisements. We will intensely treat them with permanent bans.

Thank you for your patience!


=================================================
We will be performing a temporary maintenance, March 27, 2015, starting at 12:00PM(UTC), 5:00 AM(PDT). Maintenance is expected to last approximately three hours.

Maintenance notes

- Network instability issue to be fixed

Thank you for your patience.

Dungeon Fighter Online Support Team

Alpha Test characters disappeared

Still, we hear there are some players whose Alpha Test characters have not been recovered yet.

Among those, some of you said the Alpha characters disappeared, shown before. Please send us a ticket with


Title: Alpha Test Character Disappeared
Your ID (email)
In-game name
Screenshot of My Account Facebook menu

as below whether it was connected or not,



https://neople.zendesk.com/hc/en-us/requests/new


For those who have not clicked “Connect” button yet, please do it under “My Account” menu and see what happens.

Thank you.

About replying tickets

Dear DFO Players,

Thank you for your eager interest in DFO.

Now, for better customer services, we are building CS system.

Therefore, during the OBT period, please bear with us; we are not able to reply your tickets.

However, we will accept bug reports for Bug's Life Event and look carefully to improve the game.

Thank you.

-Dungeon Fighter Online Support Team

Temporary maintenance Mar 27, 2015

We will be performing a temporary maintenance, March 27, 2015, starting at 12:00PM(UTC), 5:00 AM(PDT). Maintenance is expected to last approximately three hours.

Maintenance notes

- Network instability issue to be fixed

Thank you for your patience.

Dungeon Fighter Online Support Team

Mar 26, 2015

In-game ID error with extra A

Dear DFO Players,

There are some In-game IDs with an extra A at the end of them due to some technical problem.

We will provide Character Renaming Ticket with special bonus item(s) within tomorrow

Please check your mailbox tomorrow when you receive the compensations.

We apologize for any inconvenience and thank you.

-Dungeon Fighter Online Support Team

Windows XP now available!

Dear DFO Players,

Windows XP is now available for DFO!

So, those who have XP as an OS in PC can enjoy DFO!

Thank you.

-Dungeon Fighter Online Support Team

Scheduled maintenance Mar 26, 2015

The server is now open!

Please enjoy the world of Arad once again!

Thank you for your patience!

==========================================================

We will be performing a scheduled maintenance as mentioned yesterday on Thursday, March 26th 2015, starting at 10:00(UTC), 3:00 AM(PDT), not 1:00AM(PDT). Maintenance is expected to last approximately a few hours at least.

Maintenance notes

- Alpha Test character recovery available now in both (Cain & Delezie) servers for your convienience

ex) Even if you recovered your Gunner created from Alpha Test on Cain server yesterday, now you can still recover him on Delezie server after today's maintenance.

- Delezie server unstability issue fixed

- Subclass advancement quest problem fixed; we will give out Advancement Change Scroll to those who logged in before the maintenance as a compensation of the quest problem.

- CEO’s Cheer expiry date extended till Apir 28, 2015 00:00(UTC), stack limit now removed

-  Heartbeat Megaphone from the rewards of Facebook 30,000 Like event, now usable at Lv.15 or above

Thank you for your patience.

- Dungeon Fighter Online Support Team

Mar 25, 2015

Finally Delezie is Opened!!!

Greetings, long waited NA-West players!

Before we announce anything, we want to say thank you so much for waiting.
Improved NA-West Server is open now, however not in perfect status.
To solve Alpha testers character creation issue, Alpha testers account will have to be restricted from recverying any alpha characters in NA-West Server, until auxiliary maintenance for patch scheduled on 8:00AM (UTC) / 1:00AM (PDT) March 26th. Which means, Alpha Testers will be able to create new character after maintenance without any problem.

To repay your long-waited time, we are giving 50% bonus to FP and doubling the EXP from dungeon clears to all players in NA-West Delezie Server until March 27th 9:00AM (UTC).
So with the other word, players in Delezie will have 234 maximum FP with double EXP boost.


Make sure to re-join the channel if you are not enabled with those bonuses.

Additionally, we are banning gold seller accounts. We will strongly respond to any kind of RMT being held in DFO.

We are truly sorry about inconvenience, and thank you for the cooperation with much patience.
We will do our best to have solution for any other inconveniences as soon as possible.

Thank you

Dungeon Fighter Online Support Team

NA-East Cain server is now up!


Greetings Fighters!

Currently, the NA-East Cain server is online.

However, we are informing bad news to users who play in NA-West Delezie server. 
We updated patches to solve problem regarding NA-West Delegie Server being unstable, however, due to technical difficulty, we are enabling NA-East Cain only.
Therefore, we decided to extend maintenance for only NA-West Delezie server.

Estimated time for completion is more than a day. We will notice you as soon as possible when it is ready to open. 

Again, please understand the maintenance in NA-West only. NA-East is currently online.

It might be not convenient to play but in the meantime, please use NA-East Cain server until NA-West Delezie server is fixed.  

Thank you for your patience and we apologize for the inconvenience.
- Dungeon Fighter Online Support Team

Temporary maintenance Announcement

Temporary maintenance Announcement

DFO servers will be under the temporary maintenance to solve the problem happening in Delegie Server.

(North America West) is scheduled on 8:00 AM (UTC) ~ 10:00 AM (UTC), 01:00 AM ~ 03:00 AM (PDT).

We are expecting about two hours for the maintenance but due to many potential unexpected matters happening, maintenance hours can be somewhat flexible.

*Additional Note
- Change in Server Selection Button Location / Graphics
  Please refer to the following images.

[Before]







[After]








*** Important Tip!!!
   - We have added more gifts in CEO event! Check it out in a game!

We will try to finish as soon as possible. 
Thank you for your understanding.


-Dungeon Fighter Online Support Team

Mar 24, 2015

Server connection problem

Now, we have found there is a server connection problem.
DFO support team is looking for solution to make everything fine,
We are monitoring the game for 24 hours to take care of this kind of bad thing
So, please be patient. We apologize for any inconvenience.

Existing issues after emergency maintenance on Mar 24

After emergency maintenance, we announce a few of the existing issues.

1. <Alpha test class advancement quest issue>

Problem: After clearing class advancement quest, changing class into wrong one or awakening not available

- We are trying to find a solution and will support by any means. We request your patience.


2. <Delegie server issue>
Problem: Too much loading time or no connecting at all to Delegie server

- During emergency maintenance, partially problems were solved but still, connection is not really stable. DFO Support team is stabilizing now and will implement a patch soon with stable one. For those who live near the North America Western area, please be patient.


3. <Other connection problems>
Problem: Connection problems happening on the launcher, server seleting screen and channel selecting screen

- We are also investigating and analyzing on the issue, but, with sincerely apology, it will take some more time to solve.

Other than those issues above, DFO Support Team keeps monitoring if there are any other problems. We will try our best to grasp and solve the problems
 
We apologize for any inconvenience.

Thank you for your understanding.


-Dungeon Fighter Online Support Team

[Finished] Emergency maintenance

Fighters,  

Finally, the server is now up!
Now, you can play DFO once again!
Thank you for your patience and we apologize for the inconvenience.


Thank you so much
- DFO Support Team


------------------------------------------------------------------------------------------------------------------


Fighters,  

Unfortunately, we found a technical issue. 

Therefore, the maintenance will be extended until 2:30PM UTC. We truly apologize the unexpected extension of maintenance. When DFO servers are fixed and be ready to open, we will let you know by notice on Facebook and our notice blog. 



Thank you for your understanding 

- DFO Support Team


------------------------------------------------------------------------------------------------------------------


Attention all fighters,

We are going to have an emergency maintenance now due to unexpected technical issues.

All the servers will be down for some time.

Please continue to check back on our blog, or follow our status updates on Facebook

We apologize for any inconvenience.

Thank you for your understanding.

- Dungeon Fighter Online Support Team

Important message to those who participated in Alpha test

<Important message to those who participated in Alpha test>

To retrieve your characters created back in Alpha test for OBT, please press Facebook icon to create your account.

Also, the problem creating account with Facebook email address without pressing Facebook icon and not integrating with your Facebook account is now solved. If that is your case, please go to My Account and click Connect button.

Those who did not participated in Alpha last year, it is not applicable.

Recruiting volunteers for our community

We want some volunteers for our community, so are now recruiting Community Assistants. Helping one another will make the game warmer and happier!

<Job description>
- Grasping the community trend/atmosphere
- Reporting anything wrong/abnormal in game
- Periodically reporting above in document form to Neople
- Delivering message to players if needed
- (For manager) Administrating CAs
- Other operations given by Neople
- Term, 6 months but depending on job quality, possible to remaining or to be discharged

<Qualification>
- Those who participated in Alpha test
- Those who participate in OBT Part I
- Cover letter (About a page long, brief self-introduction and your plan or thoughts to manage community)
- Well-behaved in-game manners

<Reward>
- CA Manager (1/server): 4,000 Cera/mo. (US$40 value)
- CAs (4/server): 3,000 Cera/mo. 
(US$30 value)

<Schedule>
- Apr 1, 2015: Deadline to submit cover letter
- Apr 7, 2015: Acceptance announcement

Apply if you think you can be dedicated to DFO!
Please send your cover letter to Email address below.
dfodanjun@gmail.com


Protection Campaign

Fighters,

Finally, DFO has been open!
As you know, the most fatal thing for the game must be hacking. We are looking for the best way to protect DFO and also it is the way to protect yourselves.

Thus, we
ve decided to commence a campaign, I protect my account myself!!!.

First, please change your password once a week.

Second, please turn off the apps that enables auto-saving account info. or keeping logging-in on public PCs.

Your participation can protect your account and personal information.

Thank you.

Notice regarding OBT part 1

Fighters,
Long wait is over!

OBT Part I is starting on Mar 24 1:00 AM (PDT) OBT 1.

<Brief OBT Part I content list>

-       Max. level 70
-       The Arad Continent and Empyrean area
-       Characters: Slayer(M), Gunner(M&F), Mage(M&F), Priest, Thief, Dark Knight and Creator
-       1st Awakening
-       Skill Reset free of charge
-       Practice Arena

<Some facts and notes for OBT Part I>

-       Adblock may hide Facebook/Google+ icons on top of screen
-       Korea, China and Japan IPs blocked
-       Minor Email domains not available for registration to avoid illegal farming, gold selling, hacking, etc.

PC specs
SPECIFICATIONS
 
 
CPU
Core2 Duo 3.0 GHz or above
 
RAM
4GB or above
 
VGA
512MB VRAM
 
HDD
10 GB HDD Free space or more
OS
Microsoft Windows XP or above
Browser
Microsoft Internet Explorer 8 and above

The server may be unstable depending on situations. We appreciate your understanding.

Thank you and have fun in the game!


-       Dungeon Fighter Online Support Team